Payment FAQs

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What payment types do you accept?

We accept a wide range of payment methods:
Pay now: Credit and debit cards, PayPal
Pay later: Paypal in 3, Klarna Pay in 30 days, Klarna 3 instalments, ClearPay 4 instalments

Which currencies can I pay in?

We accept GBP, Euro, USD, CAD and AUD.
Note that some payment types are only available in certain currencies.

Will I have to pay VAT and Customs duties?

When we ship outside of the UK we sell to you excluding VAT. You will need to pay import duties and VAT to the courier. It is very important that you provide the correct email address and mobile number so that you receive their payment instructions.

If you do not settle the import duties and VAT within 48 hours of being contacted the courier will return your order to us.

If this occurs will will only refund you for the price of the product; not the delivery charges. And we will only process your refund when the goods are received back in our warehouse. This can take up to 6 weeks.

What is Klarna and how does it work?

Klarna allows you to Buy Now and pay for your order in 30 days or over 3 monthly instalments. Full details can be found on our Klarna Info page.